LexisNexis Embedded Innovation

Embedded Innovation Program

Embed AI into every employee's workflow.

Mission Embed AI into every employee's workflow so individual judgment moves faster, reaches further, and delivers outcomes that redefine what is possible for our customers and our business.

Operating model

Embedded Innovation addresses the full continuum of AI need across the company through two operating modes: scaled enablement for broad employee fluency and usage, and focused embedded delivery for material organizational outcome opportunities.

The front door

Start with the need, not the org chart.

Use this as the front door for finding the right owner and operating mode without reading every page or knowing the program structure in advance.

I have an AI ask Where do I go for help?
01
Program arm AI Enablement

Broad access, practical learning, recurring support, and local expertise for every employee.

AI Enablement

Tools, training, and front-line help.

Enablement combines enterprise-scale learning with Champions who can answer questions inside the disciplines where the work happens.

Supported tools

Supported tools include Codex / ChatGPT, Claude, Microsoft 365 Copilot, and Gemini.

Supported tools
ChatGPT logo
Codex / ChatGPT
Claude logo
Claude
Microsoft Copilot logo
Microsoft 365 Copilot
Gemini logo
Gemini
AI Enablement Architecture

AI training should scale by reach, role, and experimentation.

Every component is critical. Together they give people holistic support for impactful adoption.

  1. Champion-specific training Train trainers to lead, coach, and activate teams.
    AI Champions
  2. Advanced functionality One-off deep dives, e.g. building digital twins.
    Advanced users
  3. Feature office hours Focused help on a feature or issue, e.g. Copilot Cowork.
    Licensed users
  4. Tool + discipline workshops Role-specific use cases for product, sales, and more.
    Role cohorts
  5. Hands-on experimentation Hackathons: build and collaborate together.
    Role cohorts
  6. Tool fundamentals 101 / 201 / 301 series: ChatGPT, Copilot, Codex.
    Licensed users
  7. AI foundations Fundamentals, responsible use, and a common language.
    Every employee

Additive by design: people use the combination of offerings that fits their needs; no prescribed path is required.

David Hockaday

David Hockaday

AI Enablement Lead

David leads broad adoption support across the company and helps teams move from access to practical use.

  • Company-wide and cross-organization training, including generalized tool training for subscribers.
  • Office hours, no-code hackathons, use-case gathering, and How I AI sessions.
  • Tool selection, session setup, and practical guidance when teams are stuck.
  • Growth @ GenAI site and the Viva Engage community channel.
Julio Segura

Julio Segura

AI Champions Program Lead and Lead Champion

Julio builds the Champions network as a foundation for upskilling and peer-to-peer learning in each discipline.

  • Champions Labs and a train-the-trainer model for team-embedded support.
  • Upskilling individuals so they become catalysts inside their own discipline.
  • Individual agent troubleshooting and practical build guidance when people get stuck.
  • Champion-led support that brings answers closer to the work.
GenAI Champions directory

AI Enablement value

Reach is established. Adoption is accelerating.

AI Enablement is creating a company-wide system for trusted access, practical learning, recurring support, and local expertise. These results show how reach and active use are building across the organization.

Enablement outcomes

Access, learning, and support are operating at enterprise scale.

Value comes from the system working together: a trusted hub, active community, supported tools, recurring office hours, applied learning, Champions, and governed access to company context.

Growth at GenAI enterprise AI hub showing approved tools, the Champions network, enablement resources, compliance guidance, and community links
The enterprise AI front door Calculated
+85.2%

Visits to Growth@GenAI nearly doubled in the latest complete 30-day period.

Growth@GenAI is the central organizational hub for approved AI tools, onboarding, training, Champions, compliance and privacy guidance, and reusable resources. Rising traffic shows employees increasingly know where to find trusted AI support.

216,971all-time visits 11,007unique viewers
28,768 visits vs. 15,537 in the prior 30 days
Enterprise conversation Calculated
+27.5%

Monthly Viva Engage reach grew from 5,897 people in April to 7,518 in May.

The 8,416-member community is the central place for announcements, best practices, peer answers, issue resolution, and clarification when AI guidance changes.

95%annual member reach 701,311post views
Enterprise AI license administration Program reported
11,000+

Licenses supported across Microsoft 365 Copilot, ChatGPT, Claude, and Gemini.

The program supports license administration, onboarding, access guidance, and adoption across the company's approved AI tool portfolio.

This is a portfolio-wide administration figure, not a count of unique active users.

ChatGPT and Codex adoption Calculated
3x growthMonth over month

Monthly OpenAI consumption tripled from April to May.

~6,300active users reported in May 27xrounded growth since September

Credits are a usage and cost signal, not a measure of productivity or realized business value.

02
Program arm Embedded Innovation

Focused delivery with business owners to redesign material workflows and create reusable capability.

Embedded Innovation delivery

Accomplishments. In flight. Roadmap.

Embedded teams work directly with five functions to redesign workflows and build reusable AI-enabled capabilities. The highlights below are a selected snapshot; choose an organization to inspect the fuller accomplishments, work in flight, roadmap, and dependencies.

Selected portfolio snapshot

Representative value highlights

Four examples from the active portfolio. The organization views below contain the broader delivery record and roadmap.

Global Technology Organization Observed
21

Segment meetings supported by a repeatable weekly executive reporting workflow.

The GLCR and CER capability moved from a one-time output into weekly operation, improving the speed and consistency of executive review and intervention.

Global Product Organization Baseline
13%

Product and Engineering manager time tied to the quarterly roadmap process.

The initiative is replacing a time-consuming, cross-organization process that draws effort from every participating Product Manager and Engineering manager. Phase 1 is delivered; realized time savings are the next evidence point.

Finance Calculated opportunity
2.4K-4.8K

Annual hours represented by the cash reconciliation opportunity.

Danielle's source identifies 200+ monthly occurrences at roughly one to two hours each. Annualization multiplies the stated 200-400 monthly hours by 12; value depends on data access, journal-entry write-back, and production integration.

Sales and Customer Success Baseline
6-11 hrs

Current triage capacity required for one 75-account customer book.

Alfred+ is designed to return that capacity to proactive intervention, adoption, retention, and growth work. The current range is a workflow baseline, not a realized saving.

Embedded team structure

Who is building the work

Three additional Embedded Innovation teams

Expansion slot 01

Team TBD

Organization, opportunity, and launch timing to be defined.

Expansion slot 02

Team TBD

Organization, opportunity, and launch timing to be defined.

Expansion slot 03

Team TBD

Organization, opportunity, and launch timing to be defined.

Across every embedded team Program-wide support
Abigail Browning UX Researcher supporting the program
Dan Buchanan Data Analyst supporting the program

Ancillary Projects

Extend the program through reusable capability.

Four adjacent projects strengthen how the program builds, reuses, connects, and manages AI capabilities across the company.

Ancillary project 01

Reusable Agentic/MCP Platform

Alfred+ is both the horizontal platform and the vertical product family for internal AI innovation. The business should experience it through function-specific verticals, not a generic platform.

  • FoundationShared agentic, MCP, data, connector, security, and governance layer.
  • ComposabilityEvery useful agent becomes a building block for the next solution.
  • ScaleReuse, guardrails, and a clear path for teams to build within standards.
Ancillary project 02

Pushing boundaries of AI first development

The program is redefining product development around outcomes, not handoffs. The point is not more process. It is faster judgment, tighter ownership, and reusable capability.

  • OwnershipOne team, one set of outcomes, shared accountability.
  • VelocityDecision velocity over consensus, fewer meetings, and no traditional handoffs.
  • ReuseCapabilities compound through Alfred+ instead of being rebuilt from scratch.

Ancillary project 03

Connecting AI to our Data.

We connect Codex and Claude to company data through native connectors and MCP servers. The dashboard is the source of truth for prioritization, access, and delivery status.

Partnering with the I&O Internal AI Enablement team

Business-unit needs move through a shared prioritization process so value, permissions, readiness, and risk stay visible.

Attached artifact · AI Connector Prioritization Dashboard May 14, 2026

AI Connector Prioritization

Estimated users come only from the intake spreadsheet plus the Figma email PDF; value/benefit text comes only from intake Expected Business Impact entries. Annualized calculations are included inside value/benefit only when source user and hour estimates are available.

Analysis refreshed: May 14, 2026
Source: 59 intake submissions + Figma email PDF
Output: single 1-n prioritized list
44Total connectors
7P0 · Priority 0
5P1 · Priority 1
16P2/P3 backlog
16Explore / InfoSec
Explore / InfoSec review sits at the bottom as a separate review bucket for internal custom MCPs, sensitive data systems, and connectors where ownership, access boundaries, data controls, and build path need validation before engineering commits.

Prioritized connector list

RankPriority tierROIConnector / MCP targetRequestsEstimated usersValue / benefit from intakeCustomer / product relevanceAI availabilityDetails
1 P0Priority 0 96
Completion of remaining Microsoft 365 contentGlobal Product Strategy; Product, Enterprise Operations; Cross-functional / Enterprise-wide; Commercial, Finance,… 6 Merged Microsoft entries: numeric estimates range from 150 to 500 users; one OneNote entry says usage is not known. Intake benefits: notes time savings; improved enterprise AI adoption and collaboration (2-5 hrs/week); broad enterprise productivity (2-5 hrs/week); operational efficiency (2-6 hrs/week); executive communication/reporting (2-4 hrs/week); knowledge retention/productivity (2-4 hrs/week). Calculated benefit from quantified Microsoft entries: 124,800-486,200 hrs/year as a simple sum across source rows with numeric users and weekly-hour ranges; not de-duplicated across Microsoft tools. High ChatGPT: Native ChatGPT apps cover SharePoint, Teams, Outlook Email/Calendar, OneDrive/Google-style file access; OneNote may require validation.
Claude: Pre-built Microsoft 365 connector covers SharePoint, OneDrive, Outlook, Teams.
Gemini: Gemini Enterprise data stores include OneDrive, Outlook, SharePoint, Teams.
Details
Use case from intake
Gain access to all notes.; Internal AI app hosting and collaboration; Productivity automation, workflow support; Spreadsheet analysis, operational reporting, modeling; Automated presentations and executive summaries; Meeting note analysis and knowledge capture
Data involved from intake
Text and possible images; Documents, apps, collaboration content; Docs, spreadsheets, presentations, chats; Spreadsheet data, formulas, operational metrics; Presentation decks, charts, summaries; Notes, meeting summaries, action items
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
2 P0Priority 0 94
Salesforce / SFDCLNUK Sales Ops; Product, Content, Sales, Marketing, Revenue Ops 2 Merged source estimate: 50 to 350 users across two entries. Intake benefits: save time/workflow improvements; revenue growth, forecasting accuracy, operational efficiency, and 8-15 hrs/week time savings per team. High ChatGPT: No native ChatGPT Salesforce app confirmed in the checked OpenAI list; custom app/MCP likely.
Claude: Salesforce Hosted MCP works with compatible clients including Claude.
Gemini: Gemini Enterprise has a Salesforce data connector in preview/allowlist.
Details
Use case from intake
We can use GPT to find relevant data in PeopleSoft. We get a lot of requests for Genesis data, and going forward we will move to PS, and we can get data from there using GPT; Sales analytics, campaign-to-revenue tracking, customer intelligence, forecasting
Data involved from intake
We can use GPT to find relevant data in PeopleSoft. We get a lot of requests for Genesis data, and going forward we will move to PS, and we can get data from there using GPT; CRM records, account data, pipeline, campaign, lead, revenue data
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
3 P0Priority 0 92
TableauREPH Sales, GODAS; Product, Content, Analytics, Revenue Ops, Sales 2 Merged source estimate: 60 to 250 users across two entries. Intake benefit: faster decision-making, executive reporting, and 5-10 hrs/week time savings. Calculated benefit: 39,000-130,000 hrs/year (150-250 users * 5-10 hrs/week * 52). High ChatGPT: Custom MCP/app required.
Claude: Official Tableau MCP has Claude setup path.
Gemini: Custom connector/MCP route; no Gemini app-native Tableau confirmed.
Details
Use case from intake
Consume dashboards to validate outcomes; AI explains insights in plain language Generate forecasts and leadership-ready insights from dashboard data Build, automate, and maintain dashboards; reduce ad-hoc report requests; Dashboards, cross-system reporting, visualization, trend analysis
Data involved from intake
BI dashboards, analytics datasets, KPIs, visualizations
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
4 P0Priority 0 91
FigmaProduct, UX/UI Design 1 Intake: 30-75 users. PDF: 3,269 employees with Figma access; 150 full-seat users with Figma Make access; 72 have used Figma Make at least once; 15 active Figma Make users. Intake benefit: faster design-to-delivery workflows with 2-5 hrs/week time savings. Calculated benefit: 3,120-19,500 hrs/year (30-75 intake users * 2-5 hrs/week * 52). High ChatGPT: No public ChatGPT Figma app confirmed; custom MCP/app likely.
Claude: Official Figma MCP supports Claude/Claude Code and remote/local servers.
Gemini: Figma MCP catalog supports Gemini CLI and other MCP clients.
Details
Use case from intake
Design analysis, requirement extraction, UX collaboration
Data involved from intake
Mockups, design systems, annotations
Evidence and assumptions
Estimated users use the intake spreadsheet plus the supplemental Figma PDF only.
5 P0Priority 0 90
Azure DevOpsProduct, Engineering; GEO - NBT, CA, Entity, Forms 2 Merged source estimate: ADO 50-100 users; related Azure entry 20 users plus another 20 in Forms. Intake benefit: faster product delivery and engineering visibility with 3-6 hrs/week time savings. Related Azure entry has no stated benefit. Calculated benefit: 7,800-31,200 hrs/year (50-100 ADO users * 3-6 hrs/week * 52). High ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
Sprint tracking, backlog analysis, engineering workflow support; Explain current architecture; troubleshoot incidents using logs/configuration context; summarize resource usage; support DevOps runbooks; help with access reviews; generate cloud governance or cost-optimization recommendations.
Data involved from intake
Tickets, epics, sprint data, release plans
Evidence and assumptions
Azure row consolidated into Azure DevOps per product review.
6 P0Priority 0 89
GongProduct, Commercial, Sales Enablement, Revenue Ops, Sales 1 100–200 Intake benefit: improved sales productivity and customer insights with 4-8 hrs/week time savings. Calculated benefit: 20,800-83,200 hrs/year (100-200 users * 4-8 hrs/week * 52). High ChatGPT: Custom MCP/app required.
Claude: Custom/vendor MCP required; no official native found in checked docs.
Gemini: Custom connector likely.
Details
Use case from intake
Sales call analysis, sentiment analysis, coaching insights
Data involved from intake
Call transcripts, meeting recordings, conversation metadata
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
7 P0Priority 0 88
GitHubNBT, Straive 1 200 No value/benefit stated in intake. Medium ChatGPT: Native ChatGPT app/connector in OpenAI supported list.
Claude: Native Claude GitHub integration.
Gemini: Gemini Enterprise has GitHub data connector; Gemini CLI also supports dev workflows/MCP.
Details
Use case from intake
Explain codebases; review pull requests; generate tests; identify dependency or security issues; summarize release changes; help new engineers understand repositories; draft technical documentation from code.
Data involved from intake
Not provided in intake.
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
8 P1Priority 1 84
ServiceNow / WebstarsREPH Technology Operations; Product Management; GEO - NBT, Entity, CA, Harvesting, REPH, Straive, Legislation 3 Merged source estimate: ServiceNow 30 users; Webstars/BIRT 100+ to 250 users. No value/benefit stated in intake for ServiceNow or Webstars/BIRT. Medium ChatGPT: ServiceNow/Webstars custom MCP/app review likely; ServiceNow has Gemini Enterprise connector coverage, while Webstars/BIRT likely requires custom validation.
Claude: Custom/vendor MCP route; verify connector directory and internal system ownership.
Gemini: Gemini Enterprise has ServiceNow data connector; Webstars/BIRT likely requires custom connector review.
Details
Use case from intake
Incident trends, SLA breaches, operational risk narratives Build workflows, automate ticket routing, optimize ITSM processes; postmortem drafting; To monitor, analyze, interrogate outstanding webstars - to help address in a timely manner and within SLA periods; Query internal records; generate customer or matter summaries; create audit-ready explanations; triage issues; support reporting; connect Webstar data with SharePoint documentation and email context.
Data involved from intake
Not provided in intake.
Evidence and assumptions
ServiceNow and Webstars/BIRT consolidated per product review.
9 P1Priority 1 83
DatabricksAPAC Strategy; GODAS - Data Science 2 Merged source estimate: 3 requesting-team users to 500 users across two Databricks entries. Intake benefit: democratise business intelligence capabilities across the business with a business-context-informed AI assistant. High ChatGPT: Custom MCP/app required.
Claude: Databricks has managed MCP/Claude connector path.
Gemini: Gemini CLI can use MCP; Gemini Enterprise likely needs custom/data-store route.
Details
Use case from intake
The idea is to combine access to business data (along with the resources accessible through the SharePoint connection), with ChatGPT access to web-sourced information to provide a business intelligence solution via the ChatGPT interface.; To query datasets, summarise insights, explain trends, and assist with generating or optimising SQL, notebooks, and data workflows. This accelerates data-driven decision-making by making complex analytics more accessible to business users while improving productivity for data engineers, analysts, and AI teams.
Data involved from intake
SFDC/CRM, Gong, Salesforce, etc.
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
10 P1Priority 1 82
MiroGODAS Data Science 1 3 in the requesting team but likely to be used by other teams No value/benefit stated in intake. Medium ChatGPT: No native ChatGPT app confirmed; use official Miro MCP/custom app path.
Claude: Miro MCP supports MCP clients such as Claude Code; Claude web requires compatibility/admin review.
Gemini: Miro MCP lists Gemini CLI support.
Details
Use case from intake
To summarise workshops, extract decisions, identify themes, and generate structured outputs such as requirements, user stories, or project plans directly from Miro boards. This reduces manual synthesis effort, accelerates collaboration-to-execution workflows, and gives teams a conversational way to query and interact with visual collaboration data
Data involved from intake
Not provided in intake.
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
11 P1Priority 1 81
SeismicSales Enablement (SE), Revenue Ops, Sales 1 75–150 Intake benefit: higher seller efficiency and revenue enablement with 4-8 hrs/week time savings. Calculated benefit: 15,600-62,400 hrs/year (75-150 users * 4-8 hrs/week * 52). High ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
Rep productivity, revenue enablement, content optimization
Data involved from intake
Sales enablement content, engagement analytics
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
12 P1Priority 1 80
SmartsheetLNUK 1 100 Intake benefit: 50-60 users could each save up to 2 hours/week, equating to ~5,000-6,000 hours annually or $300K (£240K) in productivity value. Calculated benefit: up to 100-120 hrs/week and approximately 5,200-6,240 hrs/year (50-60 users * up to 2 hrs/week * 52). Intake also states ~5,000-6,000 hours annually or $300K (£240K). Medium ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
Lets users query live data in natural language (e.g., “Show product performance by region” or “Compare customer activity trends”). Combines and analyses data from different sheets instantly to produce summaries, insights, or visualisations. Reduces manual data extraction, blending, and reporting time. Improves decision-making speed and accuracy by providing instant, contextual insight across multiple datasets.
Data involved from intake
Project Plans Customer Data/Insights Marketing Collateral
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
13 P2Priority 2 63
ConfluenceFinancial Systems Administration; REPH Technology Operations; Product, Engineering 3 Merged source estimate: 75 to 600+ users across three Confluence entries. Intake benefits: efficiency and self-service; faster answers; reduced support reliance and ticket volume; better data quality/compliance; accelerated onboarding; faster knowledge access and reduced duplication with 4-6 hrs/week time savings. Calculated benefit from quantified Confluence entry: 15,600-39,000 hrs/year (75-125 users * 4-6 hrs/week * 52). High ChatGPT: Custom MCP/app likely; no public ChatGPT Confluence app confirmed in checked list.
Claude: Pre-built Atlassian MCP covers docs/knowledge bases.
Gemini: Gemini Enterprise has Confluence Cloud/Data Center connectors.
Details
Use case from intake
Enables F.R.A.N.K. to provide guidance on planning processes, troubleshooting, task instructions, calculations, and policies—leveraging Confluence as the central knowledge hub for One Finance systems.; Identify gaps in documentation; summarize governance and project knowledge Structure and maintain knowledge architecture; automate documentation updates; Documentation search, summarization, requirements retrieval
Data involved from intake
The connector would expose structured and unstructured knowledge base content, including: How-to guides / procedures (e.g., planning steps, system navigation, troubleshooting) Process documentation (budget initialization, forecasting logic, workforce planning) Reference materials (plan elements, dimensions, mappings, definitions) Policies and governance content (finance policies, validation rules, controls) Training content (quick reference guides, onboarding materials) Support information (contacts, escalation paths, FAQs) These are explicitly part of the knowledge base, which includes: “Step-by-step process documentation” “Clear explanations of system logic” “Troubleshooting solutions” “Training recordings and reference guides”; Wiki pages, requirements, documentation
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
14 P2Priority 2 62
Monday.comSPMO, GODAS including Data Science and Change Management teams 1 16 for SPMO/GODAS but would be applicable for all other teams that use Monday.com for their portfolio management No value/benefit stated in intake. Medium ChatGPT: Custom MCP/app required.
Claude: Custom MCP likely.
Gemini: Gemini Enterprise has Monday data connector.
Details
Use case from intake
Streamline project management tasks by enabling users to query status, summarise updates, track progress and generate/update tasks directly though the LLM without switching between applications. Improve visibility and enable workflows to be executed, eg creation of e.mails, and summary reports, from the LLM. Integrate portfolio status information with notes from weekly team stands up to generate an exec summary of weekly team status. Provide ChatGPT access to project and change data housed in Monday.com so teams can quickly summarize status, risks, milestones, dependencies, and action items Improve alignment between change managers and project/program managers by enabling both groups to work from the same source of truth Increase consistency in project and change reporting, including faster creation of updates, stakeholder-ready summaries, and follow-up actions Bring more visibility, st…
Data involved from intake
Project status information held within Monday, eg dates, budget and benefit numbers, risk and issues, project status summaries
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
15 P2Priority 2 59
Google Analytics 4Marketing, Digital Teams 1 25–75 Intake benefit: Improved marketing optimization and conversion rates with 4–8 hrs/week time savings Calculated benefit: 5,200-31,200 hrs/year (25-75 users * 4-8 hrs/week * 52). High ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
Campaign attribution, engagement analysis, funnel tracking
Data involved from intake
Web analytics, session data, behavioral metrics
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
16 P2Priority 2 58
Google AdsMarketing, Digital Teams 1 25–75 Intake benefit: Better marketing ROI with 4–8 hrs/week time savings Calculated benefit: 5,200-31,200 hrs/year (25-75 users * 4-8 hrs/week * 52). High ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
Ad optimization, CPL analysis, spend effectiveness
Data involved from intake
Campaign data, spend metrics, click/conversion data
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
17 P2Priority 2 57
AirtableLNNA Ops; Marketing, Project Teams 2 Merged source estimate: 5 to 30 users across two entries. Intake benefits: improvement to VC processing and task automation; operational coordination with 2-4 hrs/week time savings. Calculated benefit from quantified Airtable entry: 1,040-6,240 hrs/year (10-30 users * 2-4 hrs/week * 52). Medium ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
Allow claude to integrate with automation platform for automated, multi tool, AI functionality.; Operational tracking and lightweight project management
Data involved from intake
JSON(Reocrds, fields, IDs, formulas); Project tables, workflow data
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
18 P2Priority 2 56
CanvaLNUK Marketing 1 20 Intake benefit: Enable teams to create collateral straight from our currnet copywriting GPT's without reinputting copy into templates. Medium ChatGPT: Native ChatGPT Canva app.
Claude: Claude connector/app availability should be verified in tenant directory.
Gemini: Custom/MCP or Workspace creative alternatives; no native Gemini app confirmed.
Details
Use case from intake
"2. Auto-generate content in designs Create headlines, copy, and CTAs with ChatGPT and drop them straight into Canva layouts. 3. Rapid iteration and testing Quickly produce multiple creative versions with different angles to test what performs best. 4. Brand consistency Use pre-defined tone and Canva brand kits to keep messaging and visuals aligned. 5. Presentations and reports Turn outlines into ready-designed slides for updates, reviews, and strategy decks. 6. Content repurposing at scale Convert one piece of content into multiple assets across channels quickly and consistently."
Data involved from intake
Brand kits (fonts, colours, logos) Tone of voice Campaign briefs, messaging, and draft copy messaging rules
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
19 P3Priority 3 49
Otter.aiLaw360 Editorial Team 1 20-40 Intake benefit: It will save time be helping the reporters cull through hours of materials in a few minutes, it could improve the content of the articles our readers receive by providing deeper analysis, and it avoids the slow process of downloading interviews and transcripts and then trying to upload them to ChatGPT. The business impact could be a better workflow for staff and improved news coverage for our subscribers. Low ChatGPT: Custom MCP/app required.
Claude: Custom MCP required.
Gemini: Custom connector likely.
Details
Use case from intake
Law360 reporters use Otter.ai to record interviews with sources, hearings and others in their daily work. This connector will allow them to use ChatGPT to review those interviews, look for trends, examine information across a set of interviews or recordings, and more. We are receiving training from the Otter.ai team this week on what else this connector is capable of.
Data involved from intake
Recordings in Otter.ai, which could include source interviews, conference recordings, hearings (if allowed) as well as editorial board meetings and more. This data would become accessible in ChatGPT Enterprise, allowing out reports to mine their source material deeply for news stories and analysis.
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
20 P3Priority 3 48
Document DrafterForms (Global Document Automation) 1 30-50 No value/benefit stated in intake. Low ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
Core document automation platform - high usage
Data involved from intake
Not provided in intake.
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
21 P3Priority 3 47
SEMRushMarketing, SEO, Content 1 15–40 Intake benefit: Improved organic growth and content efficiency with 2–4 hrs/week time savings Calculated benefit: 1,560-8,320 hrs/year (15-40 users * 2-4 hrs/week * 52). Medium ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
SEO analysis, content recommendations, search optimization
Data involved from intake
SEO metrics, keyword data, ranking insights
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
22 P3Priority 3 46
ConfirmitProduct, Research, CX Teams 1 15–50 Intake benefit: Improved customer insights with 2–4 hrs/week time savings Calculated benefit: 1,560-10,400 hrs/year (15-50 users * 2-4 hrs/week * 52). Medium ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
Survey and customer feedback analysis
Data involved from intake
Survey responses, sentiment data
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
23 P3Priority 3 45
LinkedIn AdsMarketing, Demand Generation 1 15–40 Intake benefit: Improved lead generation and targeting efficiency with 2–4 hrs/week time savings Calculated benefit: 1,560-8,320 hrs/year (15-40 users * 2-4 hrs/week * 52). Medium ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
Audience targeting and campaign optimization
Data involved from intake
Ad metrics, audience engagement data
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
24 P3Priority 3 44
SurveyMonkeySales Enablement, Marketing 1 15–40 Intake benefit: Improved customer/user understanding with 2–4 hrs/week time savings Calculated benefit: 1,560-8,320 hrs/year (15-40 users * 2-4 hrs/week * 52). Medium ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
Feedback analysis and adoption insights
Data involved from intake
Survey results, feedback responses
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
25 P3Priority 3 43
ArticulateSales Enablement, Learning & Development 1 50–100 Intake benefit: Improved onboarding and training scalability with 2–5 hrs/week time savings Calculated benefit: 5,200-26,000 hrs/year (50-100 users * 2-5 hrs/week * 52). Low ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
Learning content management, training quality analysis
Data involved from intake
Learning modules, enablement content
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
26 P3Priority 3 42
AsanaSales Enablement, PMO, Operations 1 25–75 Intake benefit: Better project execution and visibility with 2–5 hrs/week time savings Calculated benefit: 2,600-19,500 hrs/year (25-75 users * 2-5 hrs/week * 52). Low ChatGPT: Native ChatGPT supported app in OpenAI list.
Claude: Pre-built Asana remote MCP connector.
Gemini: Custom/Gemini Enterprise route; no native Gemini app confirmed.
Details
Use case from intake
Delivery tracking and execution visibility
Data involved from intake
Tasks, projects, milestones
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
27 P3Priority 3 41
SlidoSales Enablement, Events, Training 1 15–50 Intake benefit: Better training and event effectiveness with 1–3 hrs/week time savings Calculated benefit: 780-7,800 hrs/year (15-50 users * 1-3 hrs/week * 52). Low ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
Session engagement and participation analytics
Data involved from intake
Polling data, Q&A, participation metrics
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
28 P3Priority 3 40
EnvatoSales Enablement, Marketing 1 10–30 Intake benefit: Faster content production with 1–3 hrs/week time savings Calculated benefit: 520-4,680 hrs/year (10-30 users * 1-3 hrs/week * 52). Low ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
Marketing and enablement content creation
Data involved from intake
Creative assets, templates, media
Evidence and assumptions
Estimated users and value/benefit are sourced from intake entries only.
29 EXPExplore / InfoSec 79
Microsoft DataverseLNUK Marketing 1 150-200 Intake benefit: "Use cases are too extensive. This is the one connector which would enable us to do anything in ChatGPT with our data " High ChatGPT: Custom MCP/app required.
Claude: Custom MCP required.
Gemini: Custom connector / data-store route likely.
Details
Use case from intake
MS dataverse. If we did this we could host any content or data we want Chat GPT to access. It really could be the one size fits all. Usage data, content hub (already in there). Extracted Salesforce data too.
Data involved from intake
Salesforce, ContentvHub (marketing and sales insights etc), usage data. You name it!
Evidence and assumptions
Explore / InfoSec: internal custom MCP or sensitive/complex data surface requiring ownership, permissions, data-boundary, and security review before build.
30 EXPExplore / InfoSec 78
Oracle ADWFinancial Systems Administration 1 600+ Intake benefit: This is a critical data source for finance reporting and analytics, and enabling direct, governed access via AI tools would significantly improve productivity and insight generation. High ChatGPT: Custom MCP/app required.
Claude: Custom MCP required unless mediated through enterprise data platform.
Gemini: Custom connector/data store likely.
Details
Use case from intake
Use case: Enable AI tools to securely query and analyze finance data (reporting, reconciliation, anomaly detection, and operational insights)
Data involved from intake
Data types include financial transactions, master/reference data, aggregated reporting data, and time-series financial metrics, primarily stored as numeric, string, and date/time fields within Oracle ADW.
Evidence and assumptions
Explore / InfoSec: internal custom MCP or sensitive/complex data surface requiring ownership, permissions, data-boundary, and security review before build.
31 EXPExplore / InfoSec 77
Oracle Hyperion / EssbaseFinancial Systems Administration 1 600+ Intake benefit: Faster access to financial insights and reduced manual reporting Improved self-service analytics for Finance users Reduced reliance on SMEs for data extraction and interpretation Increased consistency in reporting and analysis Enhanced productivity in planning and forecasting cycles High ChatGPT: Custom MCP/app required.
Claude: Custom MCP required.
Gemini: Custom connector/data store likely.
Details
Use case from intake
Enable AI tools to query and interpret financial reporting data directly from Essbase, including: Retrieving financial results (Actuals, Forecasts, Budget) Supporting variance analysis and trend insights Explaining reporting structures (dimensions, hierarchies, mappings) Assisting with ad hoc reporting and data validation
Data involved from intake
Financial data (P&L, Balance Sheet, Cash Flow) Forecast and budget scenarios (RF1, RF2, RF3, Budget) Dimensional data (Entity, Account, Management Org, Product, etc.) Reporting structures (Plan Elements, Reporting Analysis, Business State) Aggregated and detailed reporting outputs from FIN_REPT
Evidence and assumptions
Explore / InfoSec: internal custom MCP or sensitive/complex data surface requiring ownership, permissions, data-boundary, and security review before build.
32 EXPExplore / InfoSec 76
Oracle FusionFinance - Accounting; Finance, Operations 2 Merged source estimate: 25 to 100+ users across two Oracle Fusion entries. Intake benefits: need to firm up the impact; improved finance efficiency and oversight with 2-5 hrs/week time savings. Calculated benefit from quantified Fusion Expenses entry: 2,600-19,500 hrs/year (25-75 users * 2-5 hrs/week * 52). Medium ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
There are many use cases, AP chatbot, Invoice coding - we are reviewing use cases with the innovation office; Expense reporting and finance automation
Data involved from intake
AP subledgers, Project Accounting subledgers,; Expense data, invoices, approvals
Evidence and assumptions
Explore / InfoSec: internal custom MCP or sensitive/complex data surface requiring ownership, permissions, data-boundary, and security review before build.
33 EXPExplore / InfoSec 75
EDW (Enterprise Data Warehouse)Commercial, Analytics, Revenue Ops 1 50–100 Intake benefit: Unified enterprise analytics and major reporting efficiency gains with 6–12 hrs/week time savings Calculated benefit: 15,600-62,400 hrs/year (50-100 users * 6-12 hrs/week * 52). High ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
Enterprise reporting and data mashups
Data involved from intake
Structured enterprise datasets, operational metrics
Evidence and assumptions
Explore / InfoSec: internal custom MCP or sensitive/complex data surface requiring ownership, permissions, data-boundary, and security review before build.
34 EXPExplore / InfoSec 74
EdSchedAnalytical, Legislation, Official Reports 1 400 No value/benefit stated in intake. Medium ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
Query scheduling and historical publication data; forecast timelines and capacity using prior performance and delay patterns to improve planning accuracy; identify revenue acceleration opportunities by surfacing titles, updates, or releases that can be brought forward without increasing risk; explain schedule slippage and downstream revenue impact in plain language; automate reporting across title, portfolio, regional, and enterprise levels; validate cost‑per‑update assumptions against actual historical effort and outcomes; connect schedule forecasts with Neptune, QMS, and financial data to support more accurate investment, prioritization, and delivery decisions.
Data involved from intake
Not provided in intake.
Evidence and assumptions
Explore / InfoSec: internal custom MCP or sensitive/complex data surface requiring ownership, permissions, data-boundary, and security review before build.
35 EXPExplore / InfoSec 73
Neptune (UK, CAN, US) (Repository)GEO - Analytical, Legislation 1 600 (including REPH) No value/benefit stated in intake. Medium ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
Track active updating and coverage overlap at a granular level; identify duplication and near‑duplicate content across titles; surface opportunities to create spin‑off products, modular offerings, or region‑specific derivatives using existing content; explain reuse and rationalization opportunities to editorial and product teams; generate region‑level portfolio reporting
Data involved from intake
Not provided in intake.
Evidence and assumptions
Explore / InfoSec: internal custom MCP or sensitive/complex data surface requiring ownership, permissions, data-boundary, and security review before build.
36 EXPExplore / InfoSec 72
NEWTCase Summaries 1 150 No value/benefit stated in intake. Medium ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
Connect GPT to the NEWT to automatically generate draft summaries, assign QuickWords, and recommend treatment signals directly within the editorial workflow. This enables faster case processing, more consistent taxonomy application, and higher-quality legislative citator coverage.
Data involved from intake
Not provided in intake.
Evidence and assumptions
Explore / InfoSec: internal custom MCP or sensitive/complex data surface requiring ownership, permissions, data-boundary, and security review before build.
37 EXPExplore / InfoSec 71
ELEGANTShepard's (US/REPH/SA) 1 75 No value/benefit stated in intake. Medium ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
Provide context-aware prompts explaining why a treatment or POL suggestion was surfaced (beyond trigger language alone), Surface similar past editorial decisions for analogous fact patterns or procedural postures, Flag high-risk or low-confidence suggestions earlier, helping editors focus effort where it’s most needed
Data involved from intake
Not provided in intake.
Evidence and assumptions
Explore / InfoSec: internal custom MCP or sensitive/complex data surface requiring ownership, permissions, data-boundary, and security review before build.
38 EXPExplore / InfoSec 70
PCCGEO - Legislation (global) 1 300 No value/benefit stated in intake. Medium ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
PCC tool currently enables comparison between two XML documents (MNCR) for QC purposes. This would enable non-XML content to take advantage of the tool
Data involved from intake
Not provided in intake.
Evidence and assumptions
Explore / InfoSec: internal custom MCP or sensitive/complex data surface requiring ownership, permissions, data-boundary, and security review before build.
39 EXPExplore / InfoSec 69
Teamsite CMSMarketing, Web, Content Teams 1 15–40 Intake benefit: Faster publishing cycles and content optimization with 2–5 hrs/week time savings Calculated benefit: 1,560-10,400 hrs/year (15-40 users * 2-5 hrs/week * 52). Medium ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
AI-assisted publishing and content deployment
Data involved from intake
Web content, CMS assets, SEO content
Evidence and assumptions
Explore / InfoSec: internal custom MCP or sensitive/complex data surface requiring ownership, permissions, data-boundary, and security review before build.
40 EXPExplore / InfoSec 68
ECHOGEO - Practical Guidance, Forms 1 250 No value/benefit stated in intake. Medium ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
Drafting, Editing
Data involved from intake
Not provided in intake.
Evidence and assumptions
Explore / InfoSec: internal custom MCP or sensitive/complex data surface requiring ownership, permissions, data-boundary, and security review before build.
41 EXPExplore / InfoSec 67
LexisPlus AI (L+AI)GEO - Practical Guidance 1 250 No value/benefit stated in intake. High ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
Drafting, Editing
Data involved from intake
Not provided in intake.
Evidence and assumptions
Explore / InfoSec: internal custom MCP or sensitive/complex data surface requiring ownership, permissions, data-boundary, and security review before build.
42 EXPExplore / InfoSec 66
Agile Release Tracker (ART)Product Management 1 100+ within PM group (much more expanding beyond PM group use cases) No value/benefit stated in intake. Medium ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
ART is our central product release tracker, so there are various potential use cases - e.g., querying the latest on a certain release by ID, summarizing information for the quarterly roadmap deck / updates, flagging changes for key release items.
Data involved from intake
Not provided in intake.
Evidence and assumptions
Explore / InfoSec: internal custom MCP or sensitive/complex data surface requiring ownership, permissions, data-boundary, and security review before build.
43 EXPExplore / InfoSec 65
KnowableContent, Research Teams, Legal, Contract Management 1 15–40 Intake benefit: Faster information retrieval and contract research workflows with 2–4 hrs/week time savings Calculated benefit: 1,560-8,320 hrs/year (15-40 users * 2-4 hrs/week * 52). Medium ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
Knowledge discovery, enterprise research, contract intelligence, clause retrieval
Data involved from intake
Research content, enterprise knowledge, contracts, legal documents
Evidence and assumptions
Explore / InfoSec: internal custom MCP or sensitive/complex data surface requiring ownership, permissions, data-boundary, and security review before build.
44 EXPExplore / InfoSec 64
NPS survey dataProduct Management (valuable more broadly) 1 100+ No value/benefit stated in intake. Medium ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs.
Claude: Custom MCP or vendor MCP likely; verify Claude connector directory.
Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely.
Details
Use case from intake
To be able to dig into user feedback and look into trends for specific topics/features, sub-populations, etc.
Data involved from intake
Not provided in intake.
Evidence and assumptions
Explore / InfoSec: internal custom MCP or sensitive/complex data surface requiring ownership, permissions, data-boundary, and security review before build.

Sources checked

Availability references retained from the prior research pass; user/value evidence is source-bounded to the intake spreadsheet and Figma email PDF.
Ancillary project 04 In progress

General Purpose Tool and Token Consumption Strategy

Developing a company-wide strategy for general-purpose AI tools and token consumption so capability, access, usage, and cost are managed as one portfolio.

  • Tool portfolioClarify the role of each general-purpose AI tool and where differentiated access is warranted.
  • ConsumptionDefine principles for token allocation, usage tiers, monitoring, and cost controls.
  • Decision modelBalance employee needs, capability fit, security, adoption, and enterprise economics.

Program map

A clean path into deeper detail.

The front page stays orienting. Deeper artifacts and future pages open only when someone needs detail, so the site can grow without making the program feel hard to navigate.

Section

AI Enablement

Tools, training ladder, Champions, and practical support.

Section

Embedded Teams

Five active organizations, accountable owners, work in flight, and documented accomplishments.