Supported tools
Supported tools include Codex / ChatGPT, Claude, Microsoft 365 Copilot, and Gemini.
Embedded Innovation Program
Mission Embed AI into every employee's workflow so individual judgment moves faster, reaches further, and delivers outcomes that redefine what is possible for our customers and our business.
Embedded Innovation addresses the full continuum of AI need across the company through two operating modes: scaled enablement for broad employee fluency and usage, and focused embedded delivery for material organizational outcome opportunities.
Operating model
AI Enablement raises the floor of AI fluency across the enterprise. Embedded Innovation Teams push the ceiling of what AI can deliver by building AI-powered internal products directly with the business units and global functions they serve.
Enablement is the company-wide system for supported tools, adoption, training, Champions, and practical help.
Embedded teams work directly with host organizations on material outcome opportunities, then turn what works into reusable capability.
The front door
Use this as the front door for finding the right owner and operating mode without reading every page or knowing the program structure in advance.
Broad access, practical learning, recurring support, and local expertise for every employee.
AI Enablement
Enablement combines enterprise-scale learning with Champions who can answer questions inside the disciplines where the work happens.
Supported tools include Codex / ChatGPT, Claude, Microsoft 365 Copilot, and Gemini.
Every component is critical. Together they give people holistic support for impactful adoption.
Additive by design: people use the combination of offerings that fits their needs; no prescribed path is required.
David leads broad adoption support across the company and helps teams move from access to practical use.
Julio builds the Champions network as a foundation for upskilling and peer-to-peer learning in each discipline.
AI Enablement value
AI Enablement is creating a company-wide system for trusted access, practical learning, recurring support, and local expertise. These results show how reach and active use are building across the organization.
Value comes from the system working together: a trusted hub, active community, supported tools, recurring office hours, applied learning, Champions, and governed access to company context.
Growth@GenAI is the central organizational hub for approved AI tools, onboarding, training, Champions, compliance and privacy guidance, and reusable resources. Rising traffic shows employees increasingly know where to find trusted AI support.
The 8,416-member community is the central place for announcements, best practices, peer answers, issue resolution, and clarification when AI guidance changes.
The program supports license administration, onboarding, access guidance, and adoption across the company's approved AI tool portfolio.
This is a portfolio-wide administration figure, not a count of unique active users.
Monthly Copilot and ChatGPT office hours provide tool-specific help. Each month, the team also leads hackathons, onboarding sessions, and other curriculum that moves employees from access into practical use.
Champion examples include quantified sessions, team-based learning, and full-organization events. This is aggregate engagement across activities, not a confirmed unique employee count.
The connector portfolio is advancing through the same pathway for prioritization, permissions, risk review, and rollout.
Credits are a usage and cost signal, not a measure of productivity or realized business value.
Ancillary Projects
Four adjacent projects strengthen how the program builds, reuses, connects, and manages AI capabilities across the company.
Alfred+ is both the horizontal platform and the vertical product family for internal AI innovation. The business should experience it through function-specific verticals, not a generic platform.
The program is redefining product development around outcomes, not handoffs. The point is not more process. It is faster judgment, tighter ownership, and reusable capability.
Ancillary project 03
We connect Codex and Claude to company data through native connectors and MCP servers. The dashboard is the source of truth for prioritization, access, and delivery status.
Business-unit needs move through a shared prioritization process so value, permissions, readiness, and risk stay visible.
| Rank | Priority tier | ROI | Connector / MCP target | Requests | Estimated users | Value / benefit from intake | Customer / product relevance | AI availability | Details |
|---|---|---|---|---|---|---|---|---|---|
| 1 | P0Priority 0 | 96 | Completion of remaining Microsoft 365 contentGlobal Product Strategy; Product, Enterprise Operations; Cross-functional / Enterprise-wide; Commercial, Finance,… | 6 | Merged Microsoft entries: numeric estimates range from 150 to 500 users; one OneNote entry says usage is not known. | Intake benefits: notes time savings; improved enterprise AI adoption and collaboration (2-5 hrs/week); broad enterprise productivity (2-5 hrs/week); operational efficiency (2-6 hrs/week); executive communication/reporting (2-4 hrs/week); knowledge retention/productivity (2-4 hrs/week). Calculated benefit from quantified Microsoft entries: 124,800-486,200 hrs/year as a simple sum across source rows with numeric users and weekly-hour ranges; not de-duplicated across Microsoft tools. | High | ChatGPT: Native ChatGPT apps cover SharePoint, Teams, Outlook Email/Calendar, OneDrive/Google-style file access; OneNote may require validation. Claude: Pre-built Microsoft 365 connector covers SharePoint, OneDrive, Outlook, Teams. Gemini: Gemini Enterprise data stores include OneDrive, Outlook, SharePoint, Teams. |
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| 2 | P0Priority 0 | 94 | Salesforce / SFDCLNUK Sales Ops; Product, Content, Sales, Marketing, Revenue Ops | 2 | Merged source estimate: 50 to 350 users across two entries. | Intake benefits: save time/workflow improvements; revenue growth, forecasting accuracy, operational efficiency, and 8-15 hrs/week time savings per team. | High | ChatGPT: No native ChatGPT Salesforce app confirmed in the checked OpenAI list; custom app/MCP likely. Claude: Salesforce Hosted MCP works with compatible clients including Claude. Gemini: Gemini Enterprise has a Salesforce data connector in preview/allowlist. |
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| 3 | P0Priority 0 | 92 | TableauREPH Sales, GODAS; Product, Content, Analytics, Revenue Ops, Sales | 2 | Merged source estimate: 60 to 250 users across two entries. | Intake benefit: faster decision-making, executive reporting, and 5-10 hrs/week time savings. Calculated benefit: 39,000-130,000 hrs/year (150-250 users * 5-10 hrs/week * 52). | High | ChatGPT: Custom MCP/app required. Claude: Official Tableau MCP has Claude setup path. Gemini: Custom connector/MCP route; no Gemini app-native Tableau confirmed. |
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| 4 | P0Priority 0 | 91 | FigmaProduct, UX/UI Design | 1 | Intake: 30-75 users. PDF: 3,269 employees with Figma access; 150 full-seat users with Figma Make access; 72 have used Figma Make at least once; 15 active Figma Make users. | Intake benefit: faster design-to-delivery workflows with 2-5 hrs/week time savings. Calculated benefit: 3,120-19,500 hrs/year (30-75 intake users * 2-5 hrs/week * 52). | High | ChatGPT: No public ChatGPT Figma app confirmed; custom MCP/app likely. Claude: Official Figma MCP supports Claude/Claude Code and remote/local servers. Gemini: Figma MCP catalog supports Gemini CLI and other MCP clients. |
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| 5 | P0Priority 0 | 90 | Azure DevOpsProduct, Engineering; GEO - NBT, CA, Entity, Forms | 2 | Merged source estimate: ADO 50-100 users; related Azure entry 20 users plus another 20 in Forms. | Intake benefit: faster product delivery and engineering visibility with 3-6 hrs/week time savings. Related Azure entry has no stated benefit. Calculated benefit: 7,800-31,200 hrs/year (50-100 ADO users * 3-6 hrs/week * 52). | High | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 6 | P0Priority 0 | 89 | GongProduct, Commercial, Sales Enablement, Revenue Ops, Sales | 1 | 100–200 | Intake benefit: improved sales productivity and customer insights with 4-8 hrs/week time savings. Calculated benefit: 20,800-83,200 hrs/year (100-200 users * 4-8 hrs/week * 52). | High | ChatGPT: Custom MCP/app required. Claude: Custom/vendor MCP required; no official native found in checked docs. Gemini: Custom connector likely. |
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| 7 | P0Priority 0 | 88 | GitHubNBT, Straive | 1 | 200 | No value/benefit stated in intake. | Medium | ChatGPT: Native ChatGPT app/connector in OpenAI supported list. Claude: Native Claude GitHub integration. Gemini: Gemini Enterprise has GitHub data connector; Gemini CLI also supports dev workflows/MCP. |
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| 8 | P1Priority 1 | 84 | ServiceNow / WebstarsREPH Technology Operations; Product Management; GEO - NBT, Entity, CA, Harvesting, REPH, Straive, Legislation | 3 | Merged source estimate: ServiceNow 30 users; Webstars/BIRT 100+ to 250 users. | No value/benefit stated in intake for ServiceNow or Webstars/BIRT. | Medium | ChatGPT: ServiceNow/Webstars custom MCP/app review likely; ServiceNow has Gemini Enterprise connector coverage, while Webstars/BIRT likely requires custom validation. Claude: Custom/vendor MCP route; verify connector directory and internal system ownership. Gemini: Gemini Enterprise has ServiceNow data connector; Webstars/BIRT likely requires custom connector review. |
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| 9 | P1Priority 1 | 83 | DatabricksAPAC Strategy; GODAS - Data Science | 2 | Merged source estimate: 3 requesting-team users to 500 users across two Databricks entries. | Intake benefit: democratise business intelligence capabilities across the business with a business-context-informed AI assistant. | High | ChatGPT: Custom MCP/app required. Claude: Databricks has managed MCP/Claude connector path. Gemini: Gemini CLI can use MCP; Gemini Enterprise likely needs custom/data-store route. |
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| 10 | P1Priority 1 | 82 | MiroGODAS Data Science | 1 | 3 in the requesting team but likely to be used by other teams | No value/benefit stated in intake. | Medium | ChatGPT: No native ChatGPT app confirmed; use official Miro MCP/custom app path. Claude: Miro MCP supports MCP clients such as Claude Code; Claude web requires compatibility/admin review. Gemini: Miro MCP lists Gemini CLI support. |
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| 11 | P1Priority 1 | 81 | SeismicSales Enablement (SE), Revenue Ops, Sales | 1 | 75–150 | Intake benefit: higher seller efficiency and revenue enablement with 4-8 hrs/week time savings. Calculated benefit: 15,600-62,400 hrs/year (75-150 users * 4-8 hrs/week * 52). | High | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 12 | P1Priority 1 | 80 | SmartsheetLNUK | 1 | 100 | Intake benefit: 50-60 users could each save up to 2 hours/week, equating to ~5,000-6,000 hours annually or $300K (£240K) in productivity value. Calculated benefit: up to 100-120 hrs/week and approximately 5,200-6,240 hrs/year (50-60 users * up to 2 hrs/week * 52). Intake also states ~5,000-6,000 hours annually or $300K (£240K). | Medium | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 13 | P2Priority 2 | 63 | ConfluenceFinancial Systems Administration; REPH Technology Operations; Product, Engineering | 3 | Merged source estimate: 75 to 600+ users across three Confluence entries. | Intake benefits: efficiency and self-service; faster answers; reduced support reliance and ticket volume; better data quality/compliance; accelerated onboarding; faster knowledge access and reduced duplication with 4-6 hrs/week time savings. Calculated benefit from quantified Confluence entry: 15,600-39,000 hrs/year (75-125 users * 4-6 hrs/week * 52). | High | ChatGPT: Custom MCP/app likely; no public ChatGPT Confluence app confirmed in checked list. Claude: Pre-built Atlassian MCP covers docs/knowledge bases. Gemini: Gemini Enterprise has Confluence Cloud/Data Center connectors. |
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| 14 | P2Priority 2 | 62 | Monday.comSPMO, GODAS including Data Science and Change Management teams | 1 | 16 for SPMO/GODAS but would be applicable for all other teams that use Monday.com for their portfolio management | No value/benefit stated in intake. | Medium | ChatGPT: Custom MCP/app required. Claude: Custom MCP likely. Gemini: Gemini Enterprise has Monday data connector. |
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| 15 | P2Priority 2 | 59 | Google Analytics 4Marketing, Digital Teams | 1 | 25–75 | Intake benefit: Improved marketing optimization and conversion rates with 4–8 hrs/week time savings Calculated benefit: 5,200-31,200 hrs/year (25-75 users * 4-8 hrs/week * 52). | High | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 16 | P2Priority 2 | 58 | Google AdsMarketing, Digital Teams | 1 | 25–75 | Intake benefit: Better marketing ROI with 4–8 hrs/week time savings Calculated benefit: 5,200-31,200 hrs/year (25-75 users * 4-8 hrs/week * 52). | High | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 17 | P2Priority 2 | 57 | AirtableLNNA Ops; Marketing, Project Teams | 2 | Merged source estimate: 5 to 30 users across two entries. | Intake benefits: improvement to VC processing and task automation; operational coordination with 2-4 hrs/week time savings. Calculated benefit from quantified Airtable entry: 1,040-6,240 hrs/year (10-30 users * 2-4 hrs/week * 52). | Medium | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 18 | P2Priority 2 | 56 | CanvaLNUK Marketing | 1 | 20 | Intake benefit: Enable teams to create collateral straight from our currnet copywriting GPT's without reinputting copy into templates. | Medium | ChatGPT: Native ChatGPT Canva app. Claude: Claude connector/app availability should be verified in tenant directory. Gemini: Custom/MCP or Workspace creative alternatives; no native Gemini app confirmed. |
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| 19 | P3Priority 3 | 49 | Otter.aiLaw360 Editorial Team | 1 | 20-40 | Intake benefit: It will save time be helping the reporters cull through hours of materials in a few minutes, it could improve the content of the articles our readers receive by providing deeper analysis, and it avoids the slow process of downloading interviews and transcripts and then trying to upload them to ChatGPT. The business impact could be a better workflow for staff and improved news coverage for our subscribers. | Low | ChatGPT: Custom MCP/app required. Claude: Custom MCP required. Gemini: Custom connector likely. |
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| 20 | P3Priority 3 | 48 | Document DrafterForms (Global Document Automation) | 1 | 30-50 | No value/benefit stated in intake. | Low | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 21 | P3Priority 3 | 47 | SEMRushMarketing, SEO, Content | 1 | 15–40 | Intake benefit: Improved organic growth and content efficiency with 2–4 hrs/week time savings Calculated benefit: 1,560-8,320 hrs/year (15-40 users * 2-4 hrs/week * 52). | Medium | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 22 | P3Priority 3 | 46 | ConfirmitProduct, Research, CX Teams | 1 | 15–50 | Intake benefit: Improved customer insights with 2–4 hrs/week time savings Calculated benefit: 1,560-10,400 hrs/year (15-50 users * 2-4 hrs/week * 52). | Medium | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 23 | P3Priority 3 | 45 | LinkedIn AdsMarketing, Demand Generation | 1 | 15–40 | Intake benefit: Improved lead generation and targeting efficiency with 2–4 hrs/week time savings Calculated benefit: 1,560-8,320 hrs/year (15-40 users * 2-4 hrs/week * 52). | Medium | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 24 | P3Priority 3 | 44 | SurveyMonkeySales Enablement, Marketing | 1 | 15–40 | Intake benefit: Improved customer/user understanding with 2–4 hrs/week time savings Calculated benefit: 1,560-8,320 hrs/year (15-40 users * 2-4 hrs/week * 52). | Medium | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 25 | P3Priority 3 | 43 | ArticulateSales Enablement, Learning & Development | 1 | 50–100 | Intake benefit: Improved onboarding and training scalability with 2–5 hrs/week time savings Calculated benefit: 5,200-26,000 hrs/year (50-100 users * 2-5 hrs/week * 52). | Low | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 26 | P3Priority 3 | 42 | AsanaSales Enablement, PMO, Operations | 1 | 25–75 | Intake benefit: Better project execution and visibility with 2–5 hrs/week time savings Calculated benefit: 2,600-19,500 hrs/year (25-75 users * 2-5 hrs/week * 52). | Low | ChatGPT: Native ChatGPT supported app in OpenAI list. Claude: Pre-built Asana remote MCP connector. Gemini: Custom/Gemini Enterprise route; no native Gemini app confirmed. |
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| 27 | P3Priority 3 | 41 | SlidoSales Enablement, Events, Training | 1 | 15–50 | Intake benefit: Better training and event effectiveness with 1–3 hrs/week time savings Calculated benefit: 780-7,800 hrs/year (15-50 users * 1-3 hrs/week * 52). | Low | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 28 | P3Priority 3 | 40 | EnvatoSales Enablement, Marketing | 1 | 10–30 | Intake benefit: Faster content production with 1–3 hrs/week time savings Calculated benefit: 520-4,680 hrs/year (10-30 users * 1-3 hrs/week * 52). | Low | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 29 | EXPExplore / InfoSec | 79 | Microsoft DataverseLNUK Marketing | 1 | 150-200 | Intake benefit: "Use cases are too extensive. This is the one connector which would enable us to do anything in ChatGPT with our data " | High | ChatGPT: Custom MCP/app required. Claude: Custom MCP required. Gemini: Custom connector / data-store route likely. |
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| 30 | EXPExplore / InfoSec | 78 | Oracle ADWFinancial Systems Administration | 1 | 600+ | Intake benefit: This is a critical data source for finance reporting and analytics, and enabling direct, governed access via AI tools would significantly improve productivity and insight generation. | High | ChatGPT: Custom MCP/app required. Claude: Custom MCP required unless mediated through enterprise data platform. Gemini: Custom connector/data store likely. |
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| 31 | EXPExplore / InfoSec | 77 | Oracle Hyperion / EssbaseFinancial Systems Administration | 1 | 600+ | Intake benefit: Faster access to financial insights and reduced manual reporting Improved self-service analytics for Finance users Reduced reliance on SMEs for data extraction and interpretation Increased consistency in reporting and analysis Enhanced productivity in planning and forecasting cycles | High | ChatGPT: Custom MCP/app required. Claude: Custom MCP required. Gemini: Custom connector/data store likely. |
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| 32 | EXPExplore / InfoSec | 76 | Oracle FusionFinance - Accounting; Finance, Operations | 2 | Merged source estimate: 25 to 100+ users across two Oracle Fusion entries. | Intake benefits: need to firm up the impact; improved finance efficiency and oversight with 2-5 hrs/week time savings. Calculated benefit from quantified Fusion Expenses entry: 2,600-19,500 hrs/year (25-75 users * 2-5 hrs/week * 52). | Medium | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 33 | EXPExplore / InfoSec | 75 | EDW (Enterprise Data Warehouse)Commercial, Analytics, Revenue Ops | 1 | 50–100 | Intake benefit: Unified enterprise analytics and major reporting efficiency gains with 6–12 hrs/week time savings Calculated benefit: 15,600-62,400 hrs/year (50-100 users * 6-12 hrs/week * 52). | High | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 34 | EXPExplore / InfoSec | 74 | EdSchedAnalytical, Legislation, Official Reports | 1 | 400 | No value/benefit stated in intake. | Medium | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 35 | EXPExplore / InfoSec | 73 | Neptune (UK, CAN, US) (Repository)GEO - Analytical, Legislation | 1 | 600 (including REPH) | No value/benefit stated in intake. | Medium | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 36 | EXPExplore / InfoSec | 72 | NEWTCase Summaries | 1 | 150 | No value/benefit stated in intake. | Medium | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 37 | EXPExplore / InfoSec | 71 | ELEGANTShepard's (US/REPH/SA) | 1 | 75 | No value/benefit stated in intake. | Medium | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 38 | EXPExplore / InfoSec | 70 | PCCGEO - Legislation (global) | 1 | 300 | No value/benefit stated in intake. | Medium | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 39 | EXPExplore / InfoSec | 69 | Teamsite CMSMarketing, Web, Content Teams | 1 | 15–40 | Intake benefit: Faster publishing cycles and content optimization with 2–5 hrs/week time savings Calculated benefit: 1,560-10,400 hrs/year (15-40 users * 2-5 hrs/week * 52). | Medium | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 40 | EXPExplore / InfoSec | 68 | ECHOGEO - Practical Guidance, Forms | 1 | 250 | No value/benefit stated in intake. | Medium | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 41 | EXPExplore / InfoSec | 67 | LexisPlus AI (L+AI)GEO - Practical Guidance | 1 | 250 | No value/benefit stated in intake. | High | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 42 | EXPExplore / InfoSec | 66 | Agile Release Tracker (ART)Product Management | 1 | 100+ within PM group (much more expanding beyond PM group use cases) | No value/benefit stated in intake. | Medium | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 43 | EXPExplore / InfoSec | 65 | KnowableContent, Research Teams, Legal, Contract Management | 1 | 15–40 | Intake benefit: Faster information retrieval and contract research workflows with 2–4 hrs/week time savings Calculated benefit: 1,560-8,320 hrs/year (15-40 users * 2-4 hrs/week * 52). | Medium | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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| 44 | EXPExplore / InfoSec | 64 | NPS survey dataProduct Management (valuable more broadly) | 1 | 100+ | No value/benefit stated in intake. | Medium | ChatGPT: Custom MCP/app likely; no native ChatGPT app confirmed in checked docs. Claude: Custom MCP or vendor MCP likely; verify Claude connector directory. Gemini: Custom Gemini Enterprise connector or Gemini CLI MCP likely. |
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Developing a company-wide strategy for general-purpose AI tools and token consumption so capability, access, usage, and cost are managed as one portfolio.
Program map
The front page stays orienting. Deeper artifacts and future pages open only when someone needs detail, so the site can grow without making the program feel hard to navigate.
Preview
Alfred+ is the shared platform underneath the Embedded Innovation Program. The business experiences it through function-specific Alfred+ solutions that sit on top of that common foundation.
Business-facing view
Alfred+ is both the horizontal platform and the vertical product family for the Embedded Innovation Program. Behind the scenes, it is the shared agentic and MCP layer: the common architecture, security model, guardrails, data and connector foundations, and reusable capabilities that embedded teams build on. In practice, the business will not experience a generic Alfred+. It will experience Alfred+ for Sales, Alfred+ for Finance, and so on. Each vertical is owned by the embedded team serving that function, while the Alfred+ platform, standards, and overall direction are owned centrally. That is the scaling model: one governed foundation, many function-specific experiences, with every new platform capability making every future vertical faster to deliver.
Currently being built
PM owner
Gauri Ahuja
Currently being built
PM owner
Gauri Ahuja
Not built at this time
PM owner
Danielle Brown
Currently delivered via Maxwell
PM owner
Danielle Brown
PM owner
Murali Nori
Alfred+ Core sits beneath the vertical products and above the trusted foundations underneath them. It provides reusable intelligence, the data layer provides trusted inputs, and infrastructure provides the technical plumbing.
Platform stewardship
Internal view
The shared layer multiple products can use: agent frameworks, reusable signals, insight services, governance patterns, and optional UI components. It accelerates products but does not own their workflows. Because many contributors will build into this layer, it needs clear standards, governance, and contribution controls.
The accountable data layer that makes intelligence trustworthy: the Golden Data Warehouse, data pipelines, data hygiene, semantic definitions, quality routines, and source-to-use-case data contracts.
The technical runtime beneath the data and platform layers: model hosting, API management, orchestration, storage and compute, identity and security plumbing, deployment, monitoring, and reliability.
A nimble, iterative process designed to move ideas from concept to launch with speed, customer validation at every step, and AI acceleration built in throughout.
A lightweight document that frames the opportunity. It includes a problem statement, target audience, and key risks or assumptions. Anyone in the organization can propose a concept.
PM prioritizes the concept against the current backlog and enriches it with competitive context, data feasibility, strategic alignment, and rough sizing. In parallel, initial requirements are captured rapidly across three dimensions: product requirements, technical specifications, and UX definition. This resembles a lightweight Product Requirements Document. The output is a prioritized concept with an AI-ready specification document.
The prioritized concept and initial requirements get reviewed by a subject matter expert who can gut-check feasibility, flag domain-specific issues, and validate that the concept actually addresses the stated problem in a way that makes sense before the team invests build time.
PM, Engineering, and UX get on a call together to talk through the concept and build a prototype live in a single session. The goal is a tangible artifact -- a clickable mock, a working proof-of-concept, or a detailed storyboard -- not a spec document. AI-driven development tools accelerate the build. Requirements gathering and UX research continue in parallel via a dual-track agile approach.
The prototype and concept sprint get reviewed by a subject matter expert who can validate that what was built actually addresses the stated problem, flag domain-specific issues missed during the concept build, and confirm the prototype is ready to put in front of real customers.
A deliberate decision point based on initial feedback from the SME review and concept build output. Because prototypes are low cost, the team can make user-driven decisions to either iterate on the current concept or start over with minimal loss. This keeps the pipeline honest and prevents sunk-cost thinking from dragging weak concepts forward.
With the concept validated through the concept build and SME review, the team builds a more complete alpha version suitable for putting in front of real customers. AI-assisted coding drives the bulk of development, with PM and SME providing ongoing direction and UX Research leveraging the Global UX Research repository to inform design decisions. The goal is a functional alpha that customers can actually interact with and provide meaningful feedback on.
A mandatory review gate where a subject matter expert validates the alpha build before it goes in front of customers. The SME confirms that the proof of concept is domain-accurate, technically sound enough for customer interaction, and won't misrepresent capabilities or create false expectations. This is not optional -- no alpha goes to customers without SME sign-off.
Put outputs in front of customers as soon as possible. This phase requires a formalized alpha-testing process with clear approval criteria, product/UX/engineering leadership attendance (no BU representation required yet), freedom to experiment without exact alignment to current business strategy, and minimum technical and security requirements.
A second deliberate decision point, this time informed by real customer feedback from the alpha testing. The team evaluates whether the concept is resonating with customers and whether the direction warrants continued investment. Again, because prototypes are low cost, pivoting or killing the concept here is a feature of the process, not a failure.
Customer feedback drives changes to requirements, specifications, and code. Engineers remain largely out of the loop as AI handles the bulk of code-level adjustments. The feedback loop is tight: customer input flows through to spec changes and code updates with minimal manual intervention. Code cleanup ensures the codebase is production-ready and technically sound.
Real logins, unsupervised usage. This is where the product faces real-world conditions with operational requirements including commitment to availability with revisited service level agreements, site reliability engineering support, and business unit involvement.
Follow the existing GTM process with Train the Trainer model. The product moves from beta to general availability with full organizational support.
With the product live, real usage data and customer feedback drive ongoing iteration. The team monitors key metrics, identifies friction points, and feeds learnings back into the development cycle. This stage closes the loop: insights here can spawn new concept sprints, trigger requirement updates, or inform the continuous discovery track.
UX and PM are always leading deeper customer research independent of any single concept. Insights from this ongoing work feed back into concept sprint (new ideas surface), enrich requirements and prioritization, and inform validation studies. This is the second track of a dual-track agile system.
New ideas and pain points from research become new concept submissions
User evidence shapes and validates initial requirements
Ongoing discovery provides context for interpreting customer feedback